Customer Service/Customer Support Work From Home Internship

As a Customer Service/Customer Support intern at Masterpet, you will have the exciting opportunity to work with a dynamic team and gain hands-on experience in the pet care industry. Your role will involve assisting customers with product inquiries, order processing, and resolving any issues or concerns they may have. Your proficiency in spoken and written English will be crucial in providing excellent customer service. Proficiency in MS-Excel will also be beneficial for tracking customer interactions and analyzing data.

Key Responsibilities:
1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Processing customer orders and ensuring accurate shipment and delivery.
3. Resolving customer complaints and issues effectively to ensure customer satisfaction.
4. Maintaining accurate records of customer interactions and transactions in MS-Excel.
5. Collaborating with other departments to address customer needs and improve overall customer experience.
6. Providing product recommendations and information to customers to help them make informed decisions.
7. Assisting with special projects and initiatives to support the customer service team's goals and objectives.

If you are a proactive and enthusiastic individual with excellent communication skills and a passion for pets, we encourage you to apply for this exciting internship opportunity at Masterpet. Join us in providing exceptional customer service and making a positive impact in the pet care industry!

1