Are you fluent in Hindi and English with strong written communication skills? Do you have a knack for problem-solving and a passion for helping others? If so, we have the perfect opportunity for you as a Customer Service/Customer Support intern at Transweb Educational Service Private Limited!
Selected intern's day-to-day responsibilities include:
1. Respond to customer inquiries and provide information about our astrology services in a timely and professional manner.
2. Assist customers with technical issues and troubleshoot problems related to our online platform.
3. Collaborate with the team to improve customer experience and address common issues.
4. Maintain accurate records of customer interactions and transactions using MS-Office tools.
5. Contribute to the development of customer support resources and knowledge bases.
6. Work closely with the sales and marketing teams to promote our services and generate leads.
7. Continuously strive to exceed customer expectations and uphold the company's reputation for exceptional service.
If you are eager to gain hands-on experience in a fast-paced and dynamic environment, apply now to join our team as a Customer Service/Customer Support intern
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 24th Apr'24 and 29th May'24
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Should own a Windows laptop, an Android phone, and an Internet connection.
Transweb is an education technology platform, serving more than 2 million students, helping them learn and build knowledge in the comfort of their homes. The founding members of the company are IIT graduates having experience of over a decade in the ed-tech space.
