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Customer Success Manager Work From Home Internship

Customer Success Manager

Concept.Study

Work from home

Start Date

Starts immediatelyImmediately

Duration

6 Months

Stipend

₹ 8,000 /month

APPLY BY

21 Aug' 24

42 applicants

About the work from home job/internship

Selected intern's day-to-day responsibilities include:

1. Manage the overall relationship with assigned clients.
2. Ensure the retention and satisfaction of all assigned clients.
3. Assist clients in achieving their goals.
4. Contribute to the creation of training courses and educational materials.
5. Address client complaints and concerns to enhance their experience.

Skill(s) required

Client Relationship Effective Communication

Earn certifications in these skills

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 21st Jul'24 and 25th Aug'24

3. are available for duration of 6 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Demonstrate excellent written, verbal, presentation, and phone communication skills, with the ability to tailor conversations for both technical and non-technical audiences.

2. Hold a bachelor’s degree or equivalent experience.

3. Exhibit strong written and verbal communication skills.

4. Show detail-oriented and analytical thinking.

5. Demonstrate the ability to increase customer satisfaction.

6. Have access to a laptop with at least 8 GB of RAM and Wi-Fi with a minimum speed of 10 Mbps.

7. Be available to work according to the UK time zone.

8. Be available for full-time working hours.

Number of openings

About Concept.Study

Website

Concept.Study is a UK-based ed-tech startup. It is a skill development platform that provides micro-courses & online live classes for students. We are on a mission to democratize access to skilled-based education by offering skill development group classes at a radically affordable cost.

Activity on Internshala

Hiring since October 2022

13 opportunities posted

1 candidate hired

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