E-Commerce Business Management Work From Home Internship

Selected intern's day-to-day responsibilities include:

1. Customer Support:
Respond promptly to customer inquiries via email, chat, or social media
Resolve customer issues regarding order status, shipping, refunds, and product queries
Ensure high levels of customer satisfaction through excellent service

2. Supplier Coordination:
Contact suppliers to negotiate prices and track order fulfillment
Coordinate with suppliers to manage inventory and ensure timely delivery of products
Address and resolve any issues related to supply chain or product quality

3. Product Management:
Assist in managing the online product catalog
Update product details on the website, such as descriptions, specifications, and images
Monitor and analyze the performance of products to recommend changes or promotions

4. Social Media Management:
Help manage and grow the company's social media profiles and presence
Plan and post regular updates to engage with the audience and promote products
Monitor social media for customer questions and feedback

5. Recruitment and Team Coordination:
Assist in hiring processes for new team members
Coordinate schedules and communications within the team
Help organize team meetings and document action items and decisions

This role offers a comprehensive insight into the workings of an e-commerce business and provides a great opportunity for learning and growth in various aspects of online business management.

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