As an HR and technical support specialist intern at Makerble, you will have the opportunity to gain hands-on experience in a fast-paced and innovative environment. Your role will involve supporting both the HR team and technical support team, utilizing your skills in effective communication, English proficiency (spoken and written), Google Workspace, and data analytics.
Selected intern's day-to-day responsibilities include:
1. Providing HR support by assisting with recruitment processes, employee onboarding, and performance management.
2. Handling technical support queries from internal and external stakeholders, troubleshooting issues and providing solutions.
3. Managing and maintaining HR databases and systems, ensuring accurate and up-to-date information.
4. Assisting with the development and implementation of HR policies and procedures.
5. Conducting data analysis to provide insights and recommendations for improving HR and technical support processes.
6. Collaborating with cross-functional teams to support various projects and initiatives.
7. Contributing to a positive and collaborative work environment, embodying Makerble's values and culture.
8. Conducting software testing and reporting issues.
9. Responding to client queries and provide updates on requests.
10. Utilizing spreadsheets and other non-HR-related software tools for various tasks (e.g., tracking company metrics, and data analysis).
If you are a proactive and detail-oriented individual looking to gain valuable experience in HR and technical support, this internship opportunity at Makerble is perfect for you! Apply now and be a part of our dynamic team.
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 18th Sep'24 and 23rd Oct'24
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
1. Strong communication skills, both written and verbal, with the ability to interact professionally with candidates and employees.
2. Excellent organizational and time management abilities, with a keen attention to detail.
3. Strong problem-solving skills.
4. Maintain a warm and welcoming demeanor.
5. Comfortable using spreadsheets and software tools.
6. Ability to handle sensitive and confidential information with discretion.
7. Willingness to master the following software tools that we use daily:
Jira, Loom, Confluence, Slack, Trello, and Google Drive
8. Proficiency in using ATS platforms and HRIS software (desired but not required).
9. Prior experience in payroll administration and HR roles with similar responsibilities desired but not required.
Makerble Impact Analytics gives you the tools to report, understand, accelerate and finance every client's journey through your charity programs. Makerble Impact Analytics helps you get a complete understanding of how your clients, beneficiaries, service users, and stakeholders engage with your programs, so you can deliver greater impact and report results quickly.
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