Implementation Intern Work From Home Internship

Selected intern's day-to-day responsibilities include:

1. Manage the end-to-end setup and implementation of Fyle for customers across geographies
2. Setup Fyle for use by prospects, pilots, demos, or for proof-of-concept activities
3. Work with customer accounts onboarding and finance teams to ensure Fyle is seamlessly integrated with their accounting platforms where direct integration is supported for other platforms
4. Help CSMs and CSEs track and monitor ongoing implementations to successful closure
5. Highlight and escalate customer concerns to respective CSMs/CSEs/internal stakeholders
6. Help provide appropriate customer context for features, bugs, and service requests
7. Help with setting up PoCs (proof of concept) where required
8. Help customer success managers and executives monitor key health parameters related to customer usage, support performance, user feedback, and account engagement and take appropriate action to align with health targets

If you re doing well during your internship, you could join us full-time!

Who can apply:

1. Willing to work in night shift (US hours)
2. Minimum 6 months to 1-year experience in a customer-facing role

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