We are seeking a proactive and customer-oriented IT helpdesk intern to join our team. This internship offers hands-on experience in IT support, troubleshooting, and system administration. The intern will assist in resolving technical issues, supporting end-users, and maintaining IT systems to ensure smooth business operations.
Selected intern's day-to-day responsibilities include:
1. Assist in troubleshooting and resolving IT support tickets
2. Help with the setup and configuration of computers, printers, and other IT equipment
3. Support users with Microsoft 365 applications, email configurations, and remote access issues
4. Document technical issues, solutions, and best practices for future reference
5. Assist with user account management and access control
6. Collaborate with the IT team to improve processes and enhance system efficiency
7. Perform routine system maintenance and updates
8. Educate users on IT best practices and security measures
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 31st Jan'25 and 7th Mar'25
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
1. Currently pursuing a degree in information technology, computer science, or a related field
2. Basic understanding of computer hardware, operating systems (Windows/Mac), and networking fundamentals
3. Familiarity with Microsoft 365, Active Directory, and common IT support tools
4. Strong problem-solving and troubleshooting skills
5. Excellent communication and customer service skills
6. Ability to work both independently and in a team environment
7. Eagerness to learn and adapt to new technologies
8. Prior internship experience in IT support or helpdesk roles is a plus
9. Basic scripting knowledge (PowerShell, Python) is an advantage
10. Understanding of cybersecurity principles and best practices
We are a software development company in India that provides solutions for customized software development and website development. We offer cost-effective solutions for organizational management to SMEs as well as large enterprises.
