Customer Service And Support Work From Home Part Time Internship

Selected intern's day-to-day responsibilities include:

1. Provide prompt and courteous responses to customer inquiries and support requests, as well as assist internal teams with relevant information.
2. Assist in setting up and activating new customer accounts, ensuring all information is correctly processed for a smooth onboarding experience.
3. Share program templates and forms to customers, guiding them through the process.
4. Write emails to communicate with customers, addressing their needs, providing updates, and sharing relevant information.
5. Manage the preparation, review, and finalization of customer agreements, ensuring all documentation is accurate and complete.
6. Maintain accurate and up-to-date records of all customer interactions, activities, and updates in the CRM system.
7. Organize and manage online meetings, webinars, or events, including scheduling, sending invitations, and ensuring all logistics are in place.
8. Prepare and send invoices to customers, and follow up with reminders to ensure timely payments and address any billing inquiries.

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