About the work from home job/internship
Selected intern's day-to-day responsibilities include:
1. Provide prompt and courteous responses to customer inquiries and support requests, as well as assist internal teams with relevant information.
2. Assist in setting up and activating new customer accounts, ensuring all information is correctly processed for a smooth onboarding experience.
3. Share program templates and forms to customers, guiding them through the process.
4. Write emails to communicate with customers, addressing their needs, providing updates, and sharing relevant information.
5. Manage the preparation, review, and finalization of customer agreements, ensuring all documentation is accurate and complete.
6. Maintain accurate and up-to-date records of all customer interactions, activities, and updates in the CRM system.
7. Organize and manage online meetings, webinars, or events, including scheduling, sending invitations, and ensuring all logistics are in place.
8. Prepare and send invoices to customers, and follow up with reminders to ensure timely payments and address any billing inquiries.
Earn certifications in these skills
Skill(s) required
Accounting
American English
CRM
English Proficiency (Spoken)
Event Management
MS-Office
Operations
Report Writing
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 27th Feb'25 and 3rd Apr'25
3. are available for duration of 4 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Certificate
Letter of recommendation
Flexible work hours
5 days a week
Job offer
Additional information
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 200000 to 300000 /year
Number of openings
2
About ICMG
ICMG India is a leading, full-service enterprise & IT architecture firm enabling enterprises for the digital economy. ICMG has established itself as a leading consultancy in enterprise strategy and architecture, supporting clients across over 40 countries. ICMG's specialized consulting leverages the "Enterprise Anatomy" approach, optimizing enterprise strategy execution to meet specific business needs. The ICMG Strategy & Architecture Rating & Awards program underscores their commitment to promoting excellence and setting industry benchmarks. With its global reach and focus on tailored solutions, ICMG addresses the unique challenges of diverse industries, enhancing enterprise capabilities and strategic positioning.