Customer Service And Support Work From Home Part Time Internship

Actively hiring
Customer Service And Support
Start Date
Starts immediatelyImmediately
Duration
4 Months
Stipend
₹ 9,000 /month
APPLY BY
29 Mar' 25
Posted 2 weeks ago
Internship with job offer
Part time

About the work from home job/internship

Selected intern's day-to-day responsibilities include:

1. Provide prompt and courteous responses to customer inquiries and support requests, as well as assist internal teams with relevant information.
2. Assist in setting up and activating new customer accounts, ensuring all information is correctly processed for a smooth onboarding experience.
3. Share program templates and forms to customers, guiding them through the process.
4. Write emails to communicate with customers, addressing their needs, providing updates, and sharing relevant information.
5. Manage the preparation, review, and finalization of customer agreements, ensuring all documentation is accurate and complete.
6. Maintain accurate and up-to-date records of all customer interactions, activities, and updates in the CRM system.
7. Organize and manage online meetings, webinars, or events, including scheduling, sending invitations, and ensuring all logistics are in place.
8. Prepare and send invoices to customers, and follow up with reminders to ensure timely payments and address any billing inquiries.
Earn certifications in these skills

Skill(s) required

Accounting American English CRM English Proficiency (Spoken) Event Management MS-Office Operations Report Writing
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 27th Feb'25 and 3rd Apr'25

3. are available for duration of 4 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate Letter of recommendation Flexible work hours 5 days a week Job offer
Additional information

Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 200000 to 300000 /year

Number of openings

2

About ICMG

ICMG India is a leading, full-service enterprise & IT architecture firm enabling enterprises for the digital economy. ICMG has established itself as a leading consultancy in enterprise strategy and architecture, supporting clients across over 40 countries. ICMG's specialized consulting leverages the "Enterprise Anatomy" approach, optimizing enterprise strategy execution to meet specific business needs. The ICMG Strategy & Architecture Rating & Awards program underscores their commitment to promoting excellence and setting industry benchmarks. With its global reach and focus on tailored solutions, ICMG addresses the unique challenges of diverse industries, enhancing enterprise capabilities and strategic positioning.
Activity on Internshala
Hiring since June 2022
5 opportunities posted
28 candidates hired
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