As a Customer Service Specialist at TiffinStash, you will play a crucial role in ensuring our customers have a seamless experience and receive top-notch service. Your effective communication skills will be put to the test as you interact with customers both verbally and in writing. Proficiency in English and Hindi is a must, as you will be assisting customers from diverse backgrounds. Your expertise in MS-Excel will also come in handy when managing customer data and inquiries.
Selected intern's day-to-day responsibilities include:
1. Respond promptly to customer inquiries via phone, email, and chat
2. Resolve customer complaints and issues in a timely and professional manner
3. Provide product information and pricing details to customers
4. Process orders, returns, and exchanges accurately in our system
5. Collaborate with the delivery team for updates
6. Maintain a high level of customer satisfaction through excellent service
If you are a proactive and customer-oriented individual who thrives in a fast-paced environment, we want to hear from you. Join our team at TiffinStash and help us deliver exceptional service to our valued customers. Apply now!
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can work from 6:30 pm - 11:30 pm Indian Standard Time (as the company is based outside of India & their local work timings are 9:00 am - 2:00 pm Eastern Standard Time)
3. can start the work from home job/internship between 29th Mar'24 and 3rd May'24
4. are available for duration of 6 months
5. have relevant skills and interests
TiffinStash is Canada's leading subscription-based tiffin delivery marketplace. Our innovative approach connects tiffin service providers with the customers offering multi-cuisine tiffins on the platform. We work just like any other startup giving creativity, the ability to speak openly, no boss culture, and floating ideas utmost priority.
