Are you a student looking to gain real-world experience in the customer service industry? Look no further! Happy To Help is seeking a Telecalling intern with excellent English proficiency (spoken and written) and MS-Excel skills. As a Telecalling intern, you will have the opportunity to interact with customers, address their inquiries, and provide outstanding service. This is a fantastic opportunity to enhance your communication skills and learn the ins and outs of customer service in a dynamic and fast-paced environment.
1. Make outbound calls to customers to assist with their inquiries
2. Respond to incoming calls and provide excellent customer service
3. Maintain accurate records of customer interactions in MS-Excel
4. Collaborate with the team to ensure customer satisfaction
5. Identify and escalate priority issues to the appropriate team members
6. Follow up with customers to ensure their concerns are resolved
7. Continuously strive to improve customer service skills and knowledge. Apply now and join our team of dedicated professionals!
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 26th Jul'24 and 30th Aug'24
3. are available for duration of 3 months
4. have relevant skills and interests
Stipend structure: This is a performance-based internship. In addition to the minimum-assured stipend, you will also be paid a performance-linked incentive (₹ 100 per sale).
Happy To Help is a nonprofit aimed at providing help to business owners and entrepreneurs to scale their businesses. The nonprofit will empower small businesses and young entrepreneurs to bring change to the world.
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