We are seeking a passionate and dedicated global success intern to join our team for a 6-month internship. In this role, you will work closely with our post-sales customer support team and Inside Sales team to ensure our students receive exceptional service and support. They will embark on their study abroad journey mainly in countries like USA, Canada, UK, Ireland, Germany, France, Australia, and New Zealand. This internship offers a unique opportunity to gain hands-on experience in customer support management within the educational sector.
Selected intern's day-to-day responsibilities include:
1. Identifying potential customers through various channels (online research, databases, social media)
2. Making outbound calls to prospects to introduce products/services and qualify leads
3. Assisting in creating and executing email campaigns to nurture leads
4. Conducting follow-up calls with prospects to move them through the sales funnel
5. Working closely with the marketing team to align on lead generation strategies and campaigns
6. Assisting in addressing customer inquiries and resolving issues
7. Conducting follow-ups to ensure customer satisfaction and gather feedback
8. Maintaining records of customer interactions and updates in the CRM system
9. Helping in onboarding new customers, ensuring they are set up and comfortable with the service
10. Helping prepare and organize necessary documentation for completed sales
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 18th Jul'24 and 22nd Aug'24
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
1. Only female candidates are eligible to apply for this role
2. Currently pursuing a degree in Business, International Relations, Education, Sales, or a related field (Recent graduates may also be considered)
3. Excellent communication (Fluency in English & Hindi is a must requirement) and interpersonal skills
4. Familiarity with post-sales support processes, customer service principles, inside sales techniques, and strategies
5. Previous internship or work experience in customer service, sales, or a related field is a plus
6. Experience with handling customer queries, providing after-sales support, cold calling, lead generation, or sales support activities is advantageous
7. Proficiency in MS Office (Word, Excel, PowerPoint)
8. Ability to work independently and in a team environment
9. Good problem-solving skills and a customer-centric attitude
10. Time management skills
11. Basic knowledge of CRM system
Stipend structure: This is a performance-based internship. In addition to the minimum-assured stipend, you will also be paid a performance-linked incentive (₹ 5000 per lead).
1. Hands-on experience in a dynamic and supportive work environment
2. Mentorship and training from experienced professionals in the field
3. Opportunity to make a meaningful impact on students’ lives
4. Potential for a full-time role upon successful completion of the internship
5. Competitive internship stipend
Hazzten EduTech Private Limited is a pioneering education technology company dedicated to revolutionizing learning experiences. With a strong focus on innovation, the company bridges the gap between traditional education and modern technology. Its mission is to provide accessible, high-quality learning solutions for individuals of all ages.
Utilizing advanced technologies such as AI and AR, Hazzten EduTech offers interactive e-learning platforms and personalized learning paths that adapt to each learner's needs. The company collaborates closely with educators and institutions to develop content aligned with curricular goals and industry demands. Hazzten EduTech envisions a future where education is boundary-less and empowering, making knowledge accessible to learners worldwide.
