About the work from home job/internship
Selected intern's day-to-day responsibilities include:
1. Making outbound calls: Engage with potential and existing clients to introduce the company's services and products.
2. Handling inbound queries: Answer incoming calls and provide detailed information about the company's offerings.
3. Lead generation: Identify potential clients, gather relevant data, and convert leads into sales.
4. Maintaining client relationships: Follow up with clients to ensure satisfaction, address concerns, and provide additional support.
5. Data entry & record keeping: Accurately record call details, update CRM systems, and maintain detailed reports.
6. Responding to customer feedback: Handle customer complaints and queries efficiently while maintaining a professional demeanor.
7. Team collaboration: Work closely with the sales and marketing teams to align communication strategies and meet targets.
8. Upselling and cross-selling: Identify opportunities for upselling or cross-selling services during customer interactions.
9. Meeting daily targets: Ensure that daily call and sales targets are met in accordance with company standards.
Skill(s) required
English Proficiency (Spoken)
Hindi Proficiency (Spoken)
MS-Excel
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 17th Sep'24 and 22nd Oct'24
3. are available for duration of 2 months
4. have relevant skills and interests
Perks
Certificate
Letter of recommendation
Flexible work hours
Number of openings
2
About Online Digital Seva
Online Digital Seva is a state-of-the-art B2B2C digital platform under the parent SaaS-based company ODS Network Private Limited, which is registered under the Startup India program.
We are currently focused on developing cutting-edge technology to enable fintech solutions. Our primary goal is to make India financially inclusive by addressing the scarcity of financial connectivity in Tier II/III cities across India. We are committed to revolutionizing the connectivity of banks to the last mile. The organization has previously served sectors such as travel, telecommunications, and e-commerce.
At Online Digital Seva, we enable local retail stores to offer assisted digital financial services, including cash deposits, cash withdrawal, balance inquiry, bill payments, micro ATMs, Aadhaar-enabled services (AEPS), DTH and mobile recharges, POS services, SMS payments, insurance, and money transfers.
