About the work from home job/internship
Selected intern's day-to-day responsibilities include:
1. Call potential authors and explain publishing services.
2. Follow up with interested leads and answer their queries.
3. Maintain a log of calls, responses, and next actions.
4. Build rapport with authors and guide them through the publishing process.
5. Address customer concerns and provide necessary solutions.
6. Schedule follow-up calls for ongoing projects.
7. Maintain and update lead and customer data in CRM or Excel.
8. Track call outcomes (interested, not interested, follow-up required, etc.).
9. Work towards achieving daily/weekly/monthly call and conversion targets.
10. Convert interested authors into paying customers.
11. Collaborate with the sales, editorial, and design teams for smooth workflow.
12. Pass on confirmed leads for further processing.
13. Respond to queries received via calls, WhatsApp, or emails.
14. Guide authors on pricing, publishing packages, and timelines.
15. Submit daily reports on calls made, responses, and conversions.
16. Identify common objections and suggest improvements.
Earn certifications in these skills
Skill(s) required
English Proficiency (Spoken)
Hindi Proficiency (Spoken)
MS-Excel
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 11th Feb'25 and 18th Mar'25
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Other requirements
1. Prior experience: Preferably in telecalling, sales, or customer service (publishing or education sector is a plus).
2. Strong verbal and written communication in [preferred language(s)].
3. Convincing and persuasive skills to convert leads into customers.
4. Familiarity with CRM tools, MS Excel, and email handling.
5. Comfortable talking to new people.
6. Ability to meet daily/weekly sales and call targets.
7. Must understand customer concerns before offering solutions.
8. Should be disciplined in call follow-ups and reporting.
9. Based on your business needs.
10. Specify if you prefer an in-office or work-from-home setup.
11. Ability to adjust call timing as per client availability.
Perks
Certificate
Flexible work hours
Job offer
Number of openings
5
About INKDEW PRIVATE LIMITED
Inkdew is a dynamic organization at the forefront of media and publishing services. Our expertise spans a wide array of offerings, including web design, web development, app development, content writing, e-commerce solutions, and video and audio production.
With a commitment to excellence and innovation, Inkdew delivers tailored solutions to meet the unique needs of each client. Whether you're looking to create a stunning website, develop a cutting-edge app, or produce engaging multimedia content, Inkdew has the expertise and creativity to bring your vision to life.
At Inkdew, we understand the importance of staying ahead in the digital landscape. That's why we're dedicated to providing top-notch services that not only meet but exceed our clients' expectations. Join us in shaping the future of media and publishing with Inkdew.
