We are seeking a Telecalling intern with excellent English proficiency (spoken and written) to join our dynamic team at Next You Labs! As an intern, you will have the opportunity to gain valuable experience in the world of telecalling and customer support while working in a supportive and collaborative environment.
Selected intern's day-to-day responsibilities include:
1. Make outbound calls to potential customers, introducing our innovative products and services with enthusiasm and confidence.
2. Handle inbound calls from existing customers, addressing their inquiries and providing top-notch assistance.
3. Maintain accurate and detailed records of all telephonic interactions in our CRM system.
4. Collaborate with team members to develop effective calling scripts and strategies for maximizing customer satisfaction.
5. Continuously update your knowledge of our products and services to ensure accurate and comprehensive information is provided to customers.
6. Identify and escalate any potential issues or concerns raised by customers to the appropriate department for resolution.
7. Strive to meet individual and team targets, contributing to the overall success of our sales and customer support efforts.
If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, then we want to hear from you! Join us at Next You Labs and embark on an exciting journey of professional growth and learning. Apply now!
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 14th Mar'24 and 18th Apr'24
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
NY Labs is a cutting-edge software development company based in India, at the heart of innovation and technology. As a leading player in the software industry, we specialize in crafting high-performance solutions for Android, iOS, and web platforms. Our team of seasoned professionals is dedicated to delivering top-notch software applications that not only meet but exceed the expectations of our clients.
At NY Labs, we pride ourselves on our commitment to innovation, quality, and client satisfaction. We understand the dynamic landscape of the digital world, and our agile development methodology ensures that we stay ahead of the curve. Whether you need a sleek mobile app, a robust web application, or a seamless cross-platform solution, we have the expertise to turn your vision into reality.
