Who can apply
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 23rd Nov'24 and 28th Dec'24
3. are available for duration of 1 month
4. have relevant skills and interests
1. Demonstrate fluency in spoken and written English to engage confidently with clients
2. Maintain clear pronunciation and adjust tone and pace as per the conversation
3. Exhibit a polite and empathetic attitude while addressing customer queries
4. Handle concerns patiently and provide appropriate solutions
5. Utilize familiarity with CRM tools or basic data entry software for efficient client interaction
6. Manage call logs and track client interactions digitally
7. Understand client needs attentively and respond effectively
8. Identify conversation cues to personalize interactions
9. Showcase strong English communication skills with clarity and fluency
10. Apply a customer-centric approach by being polite, empathetic, and solution-focused
11. Leverage basic technical knowledge, including familiarity with CRM tools and data management
12. Practice active listening skills to understand client needs and conversation cues
13. Exhibit problem-solving ability through quick thinking and structured issue escalation
14. Adapt and demonstrate openness to feedback and training opportunities
15. Maintain a goal-oriented mindset focused on achieving targets and meeting objectives
16. Ensure availability and flexibility to adapt to working hours and business needs
17. Foster a team player attitude by collaborating and supporting teamwork initiatives
OR
Get govt-approved certification
