1. Content creation: Develop original and engaging posts, graphics, videos, and stories for social media platforms (e.g., Instagram, Facebook, LinkedIn, Twitter). Create content that resonates with e-commerce sellers, highlighting the benefits and features of Shiplee.ai.
2. Strategy & planning: Assist in brainstorming, planning, and scheduling posts to ensure consistent social media presence. Research and implement trending topics, hashtags, and strategies to increase reach and engagement.
3. Community engagement: Respond to comments, messages, and inquiries in a timely and professional manner. Monitor and report on feedback, engagement metrics, and trends to help refine future content.
4. Visual design & branding: Collaborate with the marketing team to ensure all content aligns with Shiplee.ai's brand voice, aesthetics, and goals. Use tools like Canva, Photoshop, or similar to create visually appealing and on-brand graphics.
5. Performance tracking & optimization: Track engagement metrics and performance data to analyze the effectiveness of posts and campaigns. Suggest and implement improvements based on performance insights to continually optimize content.
6. Trend awareness: Stay up-to-date with social media trends, tools, and best practices. Share ideas and suggestions on incorporating new formats or strategies to enhance our social media presence.
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