1. Address customer inquiries via calls, WhatsApp, and emails
2. Assess clients' needs and provide tailored suggestions
3. Offer relevant travel information and materials to travelers
4. Research destinations and travel options for pricing, customs, weather, and reviews
5. Convert leads into sales through consistent follow-up
6. Cultivate and maintain positive business relationships with customers
7. Resolve customer issues promptly to enhance satisfaction
8. Collaborate with team members and departments to streamline sales efforts
9. Manage supply and report on customer feedback, interests, and market trends for potential product and service enhancements
Being in the travel business since 2009 our founders have realised that there is one thing that is more precious than money or time. Do you know what that thing is? That is the feeling of making people happy, and that's the sole purpose behind the foundation of HikerWolf in 2016, creating unforgettable experiences full of priceless smiles. So what do we do to create those lovely moments? We organise corporate trips, treks, camping events, holiday trips, college industrial visits, and other adventure, travel events.
