About the internship
Selected intern's day-to-day responsibilities include:
1. Be responsible for reviewing customer feedback across all relevant social media platforms and websites for multiple locations and entities including management of posted reviews/complaints and ensuring all reviews are responded to in a timely manner.
2. Build and maintain a strategy for encouraging reviews at appropriate touchpoints utilizing approved communications, to enabled devices, and community engagement.
3. Build and maintain a strategy for monitoring and managing feedback on all social media channels, online directories, review sites, and search engine business sites.
4. Be able to post the brand posts aligning with the calendar updates on social media platforms.
5. Monitor and respond to social reviews and engagement.
6. Maintain listings on search engines, online directories, and ratings/review sites.
7. Coordinate internal and external provider and quality ratings for public dissemination in an easily consumed and understood manner.
8. Track, analyze, and report online reputation results.
9. Identify and provide insight for trends, questions, and opportunities, and escalate issues to appropriate teams.
10. Identify opportunities to optimize online reputation management on various review sites.
11. Prepare clear, concise, and professionally written public responses to customer feedback left on social media and review websites.
12. Monitor and adjust to industry trends, and changes within the social media landscape, reviewing and reporting on the effectiveness of social media tactics and campaigns with social listening tools.
13. Generate and meet timelines for agreed reports.
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 14th Aug'24 and 18th Sep'24
3. are available for duration of 6 months
4. have relevant skills and interests
Other requirements
1. Digital marketing course
2. Any internship experience in digital media company
Perks
Certificate
Flexible work hours
Informal dress code
5 days a week
Number of openings
1
About Liqvd Digital India Private Limited
All advertising is supposed to do is leave the consumer wanting to know more. But think about it, what compels us to know more or want more? The basic desire.
We firmly believe that all brands existent today can be pegged onto a human desire. A great brand will latch itself onto more than one desire. Right from the desire to belong to the desire for love, all are universally relevant. And of course, change with time. Brands can fulfill these various desires. All it takes is an experience.
