As a CRM Executive intern at Lea Clothing Co, you will be an essential part of our dynamic team, focusing on optimizing our customer relationship management systems. With your exceptional skills in MS-Excel, you will have the opportunity to contribute to our growth and success.
Selected intern's day-to-day responsibilities include:
1. Assist in managing our customer database, ensuring accurate and up-to-date information for effective communication and analysis.
2. Support the implementation and maintenance of CRM software, troubleshooting any technical issues that may arise.
3. Collaborate with cross-functional teams to develop targeted marketing campaigns, leveraging customer insights and segmentation.
4. Monitor and analyze customer data to identify trends and opportunities, providing actionable recommendations to enhance customer satisfaction and retention.
5. Help in designing and executing surveys and feedback mechanisms to gather valuable customer insights, contributing to the development of our brand strategy.
6. Support the creation of reports and dashboards to track key CRM metrics, providing regular updates to the management team.
7. Stay up-to-date with industry trends and best practices in CRM, bringing fresh ideas and innovative approaches to enhance our customer engagement strategies.
Join our team as a CRM Executive intern and gain invaluable experience in driving customer-centric strategies for a leading clothing brand. Together, we will create memorable experiences for our customers and shape the future of Lea Clothing Co!
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 10th Sep'24 and 15th Oct'24
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Lea Clothing Co. is a sustainable fashion brand based in Noida with a focus on body positivity, sustainability, and size inclusivity. Lea delivers timeless designs that can become a long-term fixture in customers' closets instead of adding to fast fashion. Our styles are designed with petite-friendly hemlines, curve-accentuating silhouettes, and a minimalistic color and print palette to cater to women of all shapes and sizes.
