As a Customer Service/Customer Support intern at Katto India (Mayassar Services Private Limited), you will have the opportunity to enhance your skills in English and Hindi proficiency, MS-Excel, and MS-Office while providing exceptional support to our customers. Join our dynamic team and gain valuable experience in a fast-paced environment where your contributions will make a real impact.
1. Assist customers with inquiries and provide timely and accurate information
2. Resolve customer complaints and issues with professionalism and empathy
3. Process orders, returns, and exchanges efficiently and accurately
4. Collaborate with other departments to ensure customer satisfaction
5. Maintain customer records and update databases with relevant information
6. Prepare reports and analyze data to identify trends and opportunities for improvement
7. Stay updated on product knowledge and company policies to provide the best possible service.
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 9th Oct'24 and 13th Nov'24
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
We are dedicated to improving your travel experience by ensuring a smooth, secure, and pleasant journey every time you travel with us.
