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Live Chat Software Support Internship

Actively hiring

Live Chat Software Support

TrakAff

Delhi

Start Date

Starts immediatelyImmediately

Duration

6 Months

Stipend

₹ 5,000 /month

APPLY BY

2 May' 24

49 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Provide technical support to customers over chat and email by responding to inquiries regarding product usage, troubleshooting, and giving advice
2. Work on finding solutions to customer requests and escalate queries when needed
3. Provide excellent customer service to all customers with professionalism
4. Monitor and analyze customer feedback and help improve customer service
5. Assist with product testing and development
6. Work on keeping up with industry trends in digital marketing and provide recommendations to improve customer experience

Requirements:

1. Digital marketing skills
2. English proficiency (spoken and written)

Skill(s) required

Digital Marketing English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Learn Web Development

Learn Git & Github

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 18th Apr'24 and 23rd May'24

3. are available for duration of 6 months

4. are from or open to relocate to Delhi and neighboring cities

5. have relevant skills and interests

Perks

Certificate Letter of recommendation Informal dress code Free snacks & beverages Job offer

Number of openings

About TrakAff

Website

TrakAff is a performance marketing and affiliate tracking platform or software or tool that helps businesses (ad networks, CPA networks, affiliate networks, e-commerce) to manage, track and optimize their campaigns, affiliate marketing, and affiliates in an efficient way.

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Hiring since August 2022

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