Telecalling Internship

Selected intern's day-to-day responsibilities include:

1. Make outbound calls to customers to promote products and services, or follow up on recent purchases
2. Respond to customer inquiries and provide information about products and services
3. Resolve customer complaints and provide appropriate solutions
4. Maintain records of all customer interactions and transactions, updating customer information in a database as necessary
5. Work on meeting and exceeding sales and customer satisfaction targets
6. Continuously improve product and service knowledge to provide accurate information to customers
7. Work on staying up-to-date with industry developments and maintain a working knowledge of competitor offerings
8. Follow all company policies and procedures, including those related to confidentiality and data security
9. Participate in training and development opportunities to improve skills and knowledge

Adhere to schedules and work efficiently under pressure to meet deadlines

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