Are you a dynamic communicator with excellent English and Hindi skills, looking to kickstart your career in telecalling? Shopy Dunia is seeking a Telecalling intern to join our team! As a Telecalling intern, you will have the opportunity to hone your communication skills, build relationships with customers, and contribute to the success of our sales team.
Key Responsibilities:
1. Make outbound calls to prospective customers to promote our products and services.
2. Handle inbound calls from customers, addressing their inquiries and providing assistance.
3. Maintain accurate records of customer interactions in MS-Excel.
4. Follow up with customers via phone and email to ensure customer satisfaction.
5. Collaborate with the sales team to achieve targets and goals.
6. Participate in training sessions to enhance your telecalling skills.
7. Provide feedback to the team on customer preferences and trends.
If you are a motivated and energetic individual with a passion for customer service, this internship is perfect for you! Join us at Shopy Dunia and gain valuable experience in telecalling while making a positive impact on our customers. Apply now and take the first step towards a rewarding career!
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 14th May'24 and 18th Jun'24
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
It is an E-commerce store. An e-commerce business uses digital methods to sell products and services to customers. E-commerce businesses can be online-only or have a physical presence as well. Selling to customers online typically requires a website or digital storefront, plus a way to process payments digitally and ship orders to customers.