A seasoned international executive with two decades of experience in offline merchant technology, having worked with global leaders like McKinsey, Amazon, Razorpay, Amex, Pine, and TAS, I spearhead a solution to revitalize premium omnichannel brands by reducing customer acquisition costs, enhancing retention, and promoting sustainability. My startup delivers an end-to-end tech solution addressing key challenges: seamless refunds for hassle-free transactions, integrated loyalty programs to unify store and online experiences, and performance tracking tools to optimize store service. Together, these innovations create a superior in-store experience that surpasses online parity, driving customer satisfaction and brand loyalty.
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