Academic/College Coordinator (Churchgate) Job

Key Responsibilities:

1. Trainer and Calendar Management: Manage Google calendars for trainers to ensure efficient scheduling. Provide ongoing support and guidance to trainers, addressing any questions or problems that arise.

2. Learning Management System (LMS) Management: Oversee the Learning Management System (LMS) to ensure smooth operation and access for trainers and students. Monitor the progress of courses and provide feedback to teaching staff as needed.

3. Student Coordination: Coordinate with students via calls, emails, and WhatsApp. Counsel students on course inquiries, particularly during the admission season (June to August).

4. On-Site Presence: Work from designated colleges and the IIDE Andheri Campus, ensuring a strong on-site presence and effective coordination.

Requirements:

1. Experience and Qualifications:
2. 1-2 years of experience in a relevant role.
3. Fluent in written and spoken English.
4. Excellent interpersonal and communication skills.
5. Interest in sales and counseling.
6. Knowledge of CRM systems and EdTech experience is a plus.
7. Ability to multi-task and manage various responsibilities efficiently.
8. Residing in Mumbai or Navi Mumbai.

Expected Deliverables/KPIs:

1. Batch Strength: Achieve target batch strength through effective student counseling.
2. Student Communication: Engage in 2-3 hours of daily student communication during the admission season.
3. Student Journey Management: Oversee the student's journey from admission to course completion, ensuring a positive and productive experience.

What We Offer:

1. Competitive salary.
2. Opportunities for professional growth and development.
3. A supportive and collaborative work environment.
4. The chance to be part of a leading institution in digital education.

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