Account Receivable Caller (US Healthcare) Job

Key responsibilities:

1. Review the provider's claims that have not been paid by the insurance companies.
2. Follow-up with Insurance companies to understand the status of the claim - Initiate telephone calls or verify through payer websites or otherwise request the required information from insurance companies.
3. Contact insurance companies for further explanation of denials and underpayments and where needed, prepare appeal packets for submission to payers.
4. Make the necessary corrections to the claim, and re-submit/ refile as the case may be.
5. Document actions taken into the claims billing system.
6. Meet the established performance standards daily.
7. Improve skills in CPT codes and DX Codes.
8. Make collections with a convincing approach.

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