Accounting Ops - Billing &Invoicing SME Job

Position: Accounting Ops - Billing & Invoicing Level- SME/SPE Location- Hyderabad Job Description: SME: 1. Ensure timely collection of all customer accounts and take actions as needed. 2. Email or call customers as needed for collections 3. Keep CSMs and management updated on collection efforts and customer status 4. Manage 3rd party collections and legal involvement 5. Process dunning letters 6. Maintain complete and accurate customer accounts 7. Collaborate with internal and external customers in resolving payment disputes 8. Clarify directly with customers on payment application as necessary 9. Partner with CSMs and Billing Analysts on payment applications for credits and rebills 10. Upload customer invoices to portals 11. Resolve any missing POs or access issues directly with customers as related to portals 12. Generate monthly customer billings for Subscription and Reseller 13. Review and analyze self-reported usage for accuracy and invoice per terms of contract 14. Review customer contracts and determine the invoicing based on terms of contract and usage 15. Calculate monthly invoices for manual billings via analysis of self-reported usage, systematic usage and contract 16.For shared minimum customers determine appropriate invoiced amount by reviewing retained revenue via datastore and self-report revenue share 17. Review customer contracts and determine if invoicing was correct based on terms of contract and usage, self-report or systematic

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