Application Production Support Job

Profile- Application production support
EXP: 3 to 8 Yrs
CTC : 9 to 13Lpa
NP : IMM Joiners
Location: Chennai
Shift timings: 6AM to 3PM and 2PM to 10 PM and 24/7 rotational shifts

JD :
Primary Skill:

Application Support with or without Middleware, Linux, Monitoring tools like Splunk, App dynamics, Grafana, Dynatrace or any Monitoring tool and Scheduling tool like Autosys and Ticketing tool is ServiceNow or any ticketing tool, ITIL Concept like Incident and Change and Problem, Release Management and Good to have Banking Application Support.

Technical Skills:
experience in Application Production Support in Linux platform.
Strong Technical Troubleshooting skill
Good experience in scripting Shell, Automations
Well versed with ITIL - Incident Change Release management
Basic knowledge of Middleware technologies - Apache Tomcat
Good experience on application monitoring tool like Splunk, AppDynamics , Grafana, Premetheus.
Good experience in AutoSys or any scheduling mechanism.
Good experience in DevOps CI CD tools like Jenkins, Ansible, uDeploy etc
Knowledge of Banking domain (preferable)
Basic knowledge of Database - Oracle SQL
Good understanding of Infrastructure Technologies like Linux, Windows, MW, Database
Good to have knowledge of AutoSys or any scheduling mechanism.
Good to have DevOps SRE, Automation, cloud knowledge.
Process Skills:
Good knowledge of ITSM Process
Preferrable good knowledge of SDLC
First point of support for application incidents
Identifies, diagnoses, and resolves functional and technical problems
Ensure quality services are delivered with respect to the agreed service level agreement
Clearly understand client business to recommend, provides and support application services
Behavioral Skills :
Self motivated
Good team member
Certification:
good to have DevOps, cloud/AWS base training/certification

Interested candidates can share CV on simran.vibrantstaffing@gmail.com

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.