1. Client Relationship Management: Cultivate and strengthen relationships with key clients and agency representatives through regular interactions and problem-solving
2. Proactive Communication: Anticipate client concerns and queries, address them promptly, and enhance client satisfaction and loyalty
3. Team Collaboration & Customized Solutions: Collaborate with cross-functional teams, identify and leverage internal expertise to deliver effective solutions, and liaise with PRS and CS/M team to build solutions tailored to specific client needs
4. Market Insights: Stay updated on market trends and competitive landscape to provide valuable insights for strategic decision-making
5. Operational Excellence: Manage the end-to-end deal process ensuring seamless coordination with the operations team
6. Revenue Achievement: Take ownership of meeting and exceeding assigned revenue targets
7. Feedback and Improvement: Drive post-sales evaluations and continuous improvement efforts in collaboration with internal teams
8. Client Satisfaction: Uphold a high level of client satisfaction through exceptional service and solutions
Viacom18 Media Pvt. Ltd. is amongst India's fastest growing entertainment networks and a house of iconic brands that offers multi-platform, multi-generational and multicultural brand experiences. Viacom18 defines entertainment in India by touching the lives of people through its properties on air, online, on the ground, in cinemas and merchandise. Its portfolio of 38 channels, including marquee brands such as Colors, Nickelodeon, MTV, Vh1, and Comedy Central, across general entertainment, movies, sports, youth, music and kids genres delights consumers across the country. JioCinema represents the future of digital entertainment in India as it revolutionizes the way millions of users consume entertainment and live sports, one screen at a time. Viacom18 Studios has successfully produced and distributed iconic Hindi films and clutter-breaking regional films for over 13 years in India.
