We are looking for 'Associate - Client Engagement' who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase the business' revenue potentials, and minimize churn rates. If you possess the right (but elusive) combination of passion for social impact, analytical skills, hunger for growth and business acumen, this role is tailor-made for you.
Key Responsibilities:
1. Support the client engagement manager in managing client accounts.
2. Collaborate with internal teams to understand and execute on client project goals and objectives.
3. Communicate with clients to understand their needs and expectations and build and maintain strong relationships with them.
4. Take ownership of client projects from initiation to completion, ensuring that projects are delivered on time, within scope, and within budget.
5. Contribute to the development of project plans and timelines.
6. Collaborate with team members to ensure that project deliverables meet or exceed client expectations.
7. Conduct qualitative and quantitative research to support client project objectives.
8. Draft client communications including project updates and proposals.
9. Organize client meetings and presentations.
1. Candidates with minimum 1 years of experience.
External Skills And Expertise
1. A relevant bachelor’s or master’s degree
2. Up to 2 years of experience in managing projects and building client relationships in a consulting set up (Social impact consulting experience will be a huge plus)
3. Passion for social impact and belief in the impact that can be delivered by purpose-led engagement of the workforce
4. Strong analytical abilities, both quantitative and qualitative
5. Exceptional articulation skills (written and verbal) to present - ideas, approaches and solutions
6. Bias for action, high energy, perseverance, low ego and boundaryless behaviour to propel the team and organization forward
7. A strong work ethic and the ability to work autonomously.
If you are interested in the Associate - Client Engagement position and meet the above requirements, we encourage you to submit your application. We value diversity and welcome all qualified applicants.
Annual CTC: ₹ 6,00,000 - 10,00,000 /year
Goodera is an employee-volunteering, CSR, and ESG management company that enables corporations, foundations, governments, non-profits, and employees across 90+ countries. Goodera empowers companies to provide engaging and impactful virtual volunteering experiences to their employees globally and achieve volunteering goals. Through curated volunteering opportunities, end-to-end program management, and impact measurement, Goodera offers a seamless volunteering experience. Goodera enables non-profits to create a sustainable impact by raising money, increasing visibility, and building long-term volunteers for the causes they support. Goodera is co-headquartered in San Mateo, CA, and Bangalore, India.
