Associate Manager Implementation Job

Key responsibilities:

1. Implement Intugine's solution end-to-end for mid-market customers, ensuring timely execution by directing and guiding others while applying operational excellence tools
2. Travel to client locations to understand their needs, provide training on Intugine's solutions, and build strong relationships
3. Design, set up, and continuously improve operational processes
4. Collaborate with the technical team to configure Intugine's software as per client requirements and troubleshoot technical issues
5. Set and monitor KPIs to assess project success
6. Implement systems and processes to achieve 100% conformance to client requirements
7. Research and analyze Intugine's new products and design implementation processes

Requirements:

1. Have 1-2 years of experience in product implementation
2. Preferably possess B2B SaaS implementation experience
3. Demonstrate the ability to see both the big picture and finer details while managing daily tasks and setting long-term goals
4. Exhibit brilliant communication and interpersonal skills to engage with stakeholders at all levels
5. Understand customer/client requirements and deliver accordingly
6. Possess strong soft skills, including time management, prioritization, and delegation
7. Have knowledge of SCM (Supply Chain Management) as a plus
8. Showcase creativity, innovation, and the ability to introduce new concepts
9. Be responsible, autonomous, and capable of independent decision-making
10. Be highly organized and able to manage multiple tasks effectively
11. Have good written and spoken English (being a native speaker is a plus)

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