Associate Telecaller Job

As an Associate Telecaller at NiYO Solutions Incorporation, you will play a crucial role in our customer service team by engaging with clients over the phone in English and Hindi. Your proficiency in these languages, along with your knowledge of MS-Excel, will be essential in providing exceptional service to our customers.

Key Responsibilities:
1. Make outbound calls to potential and existing customers to offer our services and assist with any inquiries.
2. Handle incoming calls from customers and provide timely and accurate information.
3. Maintain a database of customer information and interactions in MS-Excel.
4. Follow up with customers to ensure satisfaction and address any issues or concerns.
5. Collaborate with team members to achieve sales targets and maintain high standards of customer service.
6. Stay up to date on product knowledge and industry trends to effectively communicate with customers.
7. Adhere to company policies and procedures to ensure smooth operations and customer satisfaction.

If you are a confident communicator with a passion for customer service and a strong attention to detail, then we want to hear from you. Join our dynamic team at NiYO Solutions Incorporation and make a difference in the lives of our customers every day. Apply now and embark on a rewarding career with us.

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