Cantonese Speaking - Inbound Lead Specialist Job

Putting a thinking cap on sales
Job Description
Job Title: Cantonese Speaking - Inbound Lead Specialist
Company: 221B Baker Street
Location: Kolkata
Experience: 1-3 years
Work Schedule: 07:30 AM to 04:30 PM, IST Hybrid Model
Position Overview:
Must-Have Requirement: Fluent in speaking Cantonese and well-versed in B2B SaaS
As an Inbound Lead Specialist, you will be crucial in driving low-touch, transactional sales deals and ensuring that prospects who haven't completed purchases via self-service are onboarded effectively. Your responsibilities will include outreach, lead qualification, sales calls, customer onboarding, and identifying upsell opportunities.
Key Responsibilities:
Lead Reengagement: Identify leads who started, but did not complete a purchase and proactively approach them to convert those leads to paying customers
Sales Calls: Lead sales calls with prospects, conduct product demos, discuss pricing, address product-related inquiries, and effectively communicate the value proposition of our client's offerings
Customer Onboarding: Assist in the onboarding process for new customers, ensuring they have a smooth experience and are set up for success with our products
Upsell Opportunities: Identify opportunities for upselling premium features to existing customers
Desired Skills and Qualification:
Proven experience in inbound lead specialist or a similar role, preferably with a focus on B2B SaaS products or services are a must
Excellent communication and interpersonal skills
Self-motivated, proactive, and results-driven
Ability to work effectively in a dynamic, fast-paced start-up environment
Strong problem-solving skills and a customer-centric mindset
Bachelor's degree in BCA/B.Tech, or a related field is required
Why Join Us:
Opportunity to be a part of a new team and contribute to building the sales operation from the ground up
Competitive salary and commission structure
Ongoing training and development opportunities
Opportunity to work with cutting-edge Chat Commerce B2B SaaS Solutions solving a range of problems from Marketing to Customer Retention for a Hong Kong Based Client
Collaborative and innovative work environment

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