Client Acquisition Executive Job

Applications are closed for this job. Click here to browse more jobs.
Client Acquisition Executive

Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 - 6,00,000 ₹ 3,00,000 - 6,00,000 /year
Experience
0-3 years
0-3 years experience
Apply By
27 Apr' 24
Posted 3 weeks ago
Job

About the job

Key responsibilities:

1. Respond to client queries via phone, email, chat, or social media in a timely and professional manner.
2. Provide accurate and relevant information about mutual fund products. Research and resolve issues related to transactions, accounts, statements, NAVs, dividends, tax implications, etc.
3. Coordinate with internal and external stakeholders, such as fund houses, registrars, banks, and regulatory bodies, to ensure smooth service delivery.
4. Track and report client feedback, complaints, and suggestions to improve customer satisfaction and retention.
5. Maintain and update client s records and documentation in compliance with SEBI regulations.
6. Follow up with clients to ensure their queries are resolved and their expectations are met.
7. Educate and guide customers on the benefits of mutual fund investments and the features of our platform.
8. Identify and escalate complex or high-priority issues to the appropriate team or manager.
9. Stay updated with the latest market trends, fund performance, and regulatory changes affecting mutual fund investments.

Skill(s) required

Client Relationship

Other requirements

1. Bachelor’s degree in finance, commerce, or related field.

2. Minimum 3 years of experience in client service in the mutual fund industry.

3. Excellent communication and interpersonal skills, both verbal and written.

4. Proficient in MS Office, CRM software, and online platforms.

5. Knowledge of mutual fund products, services, processes, and policies.

6. Ability to handle multiple tasks and prioritize effectively.

7. Ability to work independently and as part of a team.

8. Ability to work under pressure and meet deadlines.

9. NISM certification in mutual fund distribution or equivalent.

Salary

Annual CTC: ₹ 3,00,000 - 6,00,000 /year

Number of openings

1

About Naik Wealth Planners Private Limited

Naik Wealth Planners Private Limited was founded by Late Mr. Ashok Naik in the year 1989 and for more than 30 years his legacy has been carried forward by Mr. Nikhil Naik and his team of passionate people. Naikwealth has expertise in wealth management and was honored by the prestigious award of CNBC as the best independent financial advisor west zone for the year 2014-15/16-17.

Naikweatlh's core purpose is to empower people to move to the next level and the philosophy is entirely client-centric, with a clear focus on providing long-term value addition to clients while maintaining the highest standard of excellence, ethics, and professionalism. As of now Naikwealth is managing more than 5000 families and growing successfully in this competitive Industry. Naikwealth also organizes many public seminars on contemporary issues like budget analysis, share market, career guidance, how to plan investments for a child, and inflation. etc.
Activity on Internshala
Hiring since February 2024
3 opportunities posted
Sign up to continue

OR

By signing up, you agree to our Terms and Conditions.