As a client relationship executive at Book My Agency, you will play a crucial role in building and maintaining strong relationships with our clients. Your expertise in client relationship management, compensation management, CRM, and performance management systems will be essential in ensuring our clients are satisfied and their needs are met. Your skills in prioritization, problem-solving, and product management will be put to the test as you navigate the dynamic world of client services.
Key Responsibilities:
1. Cultivate and maintain strong relationships with clients to ensure their needs are understood and met
2. Manage compensation structures and ensure clients are satisfied with the services provided
3. Utilize CRM systems to track client interactions and maintain accurate records
4. Implement performance management systems to monitor client satisfaction and address any issues promptly
5. Prioritize tasks and effectively manage time to meet client demands and deadlines
6. Utilize problem-solving skills to address client concerns and find solutions that meet their needs
7. Collaborate with the product management team to ensure that client feedback is incorporated into product development and improvement processes
Career growth opportunities:
1. We offer a competitive salary along with a performance-based incentive structure that rewards your achievements and contributions to our business growth
2. Enjoy a well-deserved break with paid leave benefits, including Sundays off and two Saturdays off every month
3. Plan for your future with our retirement savings plan, helping you build financial security on a half-yearly basis
4. Enhance your skills and advance your career with access to professional development opportunities, including training programs
If you have a passion for client services and a strong background in client relationship management, this is the perfect opportunity for you to shine and make a real impact at Book My Agency. Join us in delivering exceptional service and building lasting relationships with our valued clients.
1. Those who are from or open to relocate to Faridabad, Delhi, Ghaziabad, Gurgaon, Greater Noida, Noida and neighboring cities
Annual CTC: ₹ 2,00,000 - 7,00,000 /year
Book My Agency is a leading provider of comprehensive digital marketing solutions tailored to meet the unique needs of businesses across various industries. With a team of skilled professionals and cutting-edge technology, we strive to deliver measurable results and maximize our clients' online presence.