Client Service Associate Job

Client Service Associate

Bangalore

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 - 6,00,000 ₹ 3,00,000 - 6,00,000 /year
Experience
1-3 years
1-3 years experience
Apply By
22 May' 24
Posted 1 week ago
Job

About the job

Key responsibilities:

1. Forge and nurture strong relationships with our esteemed clients, acting as their ultimate go-to for all their merchandise needs
2. Seamlessly communicate with clients to grasp their desires, answer their queries, and ensure their satisfaction
3. Create innovative account plans that not only keep clients engaged but also elevate their satisfaction and loyalty
4. Identify chances for upselling and cross-selling our incredible merchandise range, crafting memorable shopping experiences
5. Ensuring timely delivery of exceptional merchandise experiences through coordinated teamwork
6. Assist clients in resolving issues, providing ingenious solutions, and delivering swift responses to their concerns
7. Navigate contract negotiations with finesse, ensuring mutually beneficial terms and overseeing smooth renewals
8. Provide clients with merchandise insights aligned with their brand objectives, solidifying their trust in us
9. Keep up-to-date with merchandise trends, industry shifts, and competitors' moves, sharing your knowledge with clients
10. Analyze client data, produce insightful reports showcasing our merchandise value, and translate numbers into strategy
11. Expand your horizons by attending events, building connections, and showcasing our merchandise prowess
12. Gather client feedback to fine-tune our products, services, and overall merchandise allure
13. Vendor management is your game! Cultivate relationships, navigate the intricacies, and ensure the supply chain symphony plays harmoniously

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Office MS-PowerPoint
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

Other requirements

1. Graduate/post-graduate in any field

2. 0-3 years of relevant experience working with brands in relevant media or

marketing agencies

3. A keen interest in pop culture, alternative culture and subcultures which are going

across the globe

4. A dedication to getting things done

5. Good communication, negotiation and persuasion skills

6. Available to Join from 1st May 2024

Salary

Annual CTC: ₹ 3,00,000 - 6,00,000 /year

Perks

Informal dress code

Number of openings

1

About Unfrayed Collective Private Limited

All Things Merch by Unfrayed Collective Private Limited revolutionises the scene with high-quality custom and contemporary merchandise tailored for your supporters, influencers, staff, recruits, distributed teams, and special occasions.
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