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Client Service Executive Job

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Client Service Executive

Umanshi Marketing And Branding Private Limited

Mumbai

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year

Experience

1-3 years

1-3 years experience

Apply By

28 Apr' 24

Posted 3 weeks ago

Job

2 applicants

About the job

Key responsibilities:

1. Serve as the main point of contact for assigned clients, building strong relationships and understanding their business goals and objectives
2. Coordinate with the digital marketing team to execute strategic plans and campaigns.
3. Ensure timely project delivery, meeting and exceeding client expectations.
4. Analyze campaign performance and provide insights for optimization.
5. Stay updated on industry trends, sharing insights with clients and team.
6. Identify upselling and cross-selling opportunities to drive revenue growth.
7. Collaborate with internal teams, including creative, content, and design, to develop and execute campaigns
8. Ensure all client deliverables are met beyond client satisfaction
9. Develop and maintain strong relationships with clients to foster long-term partnerships and grow their business
10. Conduct regular client feedback sessions to assess satisfaction levels and identify areas for improvement
11. Analyze market data and customer insights to tailor and client servicing strategies
12. Upsell & cross-sell marketing services to the clients to get a higher wallet share

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Office

Earn certifications in these skills

Learn Business Communication

Who can apply

1. Candidates with minimum 1 years of experience.

Other requirements

1. 1-2 years of work experience in the relevant field is preferred

2. Bachelor's degree in communications, marketing, or a related field

3. Strong knowledge of social media platforms and digital marketing tools

4. Excellent communication and interpersonal skills

5. Results-driven and target-oriented mindset

6. Ability to multitask and manage multiple projects simultaneously

7. Strong analytical skills and the ability to interpret data to make informed decisions

8. Ability to work independently as well as part of a team

9. Strong project management skills and the ability to manage multiple projects simultaneously

10. Creative thinking and problem-solving skills

Salary

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Perks

5 days a week

Number of openings

About Umanshi Marketing And Branding Private Limited

We are a Mumbai-based marketing and branding agency. We offer services such as brand strategy, digital marketing, PR, etc. to our clients to help them scale and succeed.

Activity on Internshala

Hiring since October 2020

3 opportunities posted