Client Service Manager Job

Client Service Manager

Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
0-3 years
0-3 years experience
Apply By
18 Oct' 24
Posted few hours ago
Job

About the job

Looking for a Client Servicing Executive at Brand Saloon with required roles and responsibilities (1-year experience from a Digital Marketing Agency experience preferred)
Mumbai Location (Work from the office)

Key Responsibilities:

1. Seek, process, and execute client requests and product orders
2. Answer queries regarding products/ services, and processes and if required direct them to the account manager
3. Assist clients in using the products and services keep them updated about new features launched and encourage revenue growth by inspiring clients to purchase accessories and additional services
4. Co-ordinate with internal teams to ensure timely fulfillment of product orders/services
5. Develop open and effective channels of communication with each client that can be employed by other departments as well
6. Collect feedback and resolve client complaints
7. Develop open and effective channels of communication with each client that can be employed by other departments as well

Job Type: Full-time
Pay: 18,000.00 - 25,000.00 per month
Schedule: Day shift
Work Location: In person

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Office
Earn certifications in these skills

Who can apply

1. Those who are from or open to relocate to Mumbai and neighboring cities

Salary

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Perks

Informal dress code 5 days a week

Number of openings

3

About The Brand Saloon

Established in 2008, The Brand Saloon digital marketing agency is headquartered in Mumbai with offices in Europe and the US. We offer a tailored mix of digital marketing services including search engine optimization (SEO), search engine marketing (SEM), pay per click management (PPC), social media optimization (SMO), display advertising, media planning and buying, online reputation management (ORM), and content writing for clients across the business verticals.
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