Client Service Manager Job

Actively hiring
Client Service Manager

Noida

Start date
Starts Immediately
CTC (ANNUAL)
₹ 5,00,000 - 6,00,000 ₹ 5,00,000 - 6,00,000 /year
Experience
3-5 years
3-5 years experience
Apply By
13 Jun' 24
Posted 2 weeks ago
Job

About the job

We are seeking a Senior Client Servicing Executive with a minimum of four years of experience in the events industry to join our dynamic team. As a key member of our client servicing department, you will be responsible for managing and nurturing client relationships, ensuring their satisfaction, and driving the successful execution of events.

Key Responsibilities:

1. Client Relationship Management:
- Build and maintain strong, long-lasting client relationships through regular communication and interaction.
- Understand clients' needs and objectives, and provide tailored solutions to meet their requirements.
- Act as the primary point of contact for clients, addressing their inquiries, concerns, and requests promptly and professionally.

2. Project Management:
- Collaborate with internal teams such as event planning, operations, and creative to develop and execute event strategies that align with client objectives.
- Oversee the end-to-end execution of events, ensuring all deliverables are met on time and within budget.
- Anticipate potential issues or challenges and proactively implement solutions to ensure seamless event delivery.

3. Proposal Development and Presentation:
- Develop comprehensive event proposals and presentations, incorporating creative concepts, budget breakdowns, and timelines.
- Present proposals to clients compellingly and persuasively, articulating the value proposition and benefits of partnering with our agency.

4. Quality Assurance:
- Maintain high standards of quality and excellence in all client interactions and deliverables.
- Conduct post-event evaluations and gather feedback from clients to identify areas for improvement and implement corrective actions.

Skill(s) required

Client Relationship English Proficiency (Spoken) English Proficiency (Written) Event Management MS-PowerPoint
Earn certifications in these skills

Who can apply

1. Candidates with minimum 3 years of experience.

2. Those who are from or open to relocate to Noida and neighboring cities

Other requirements

1. Good presentation-making skills.

2. Candidate must be presentable.

3. Excellent English written and verbal communication skills.

4. Ready to work in the Event industry environment.

5. Must have experience with corporate events.

6. Ready to travel during the events.

Salary

Annual CTC: ₹ 5,00,000 - 6,00,000 /year

Perks

Informal dress code

Number of openings

1

About Exquisite Employee Manifest

Exquisite Employee Manifest is a leading employee search company based in Gurgaon. Our mission is to help companies find the perfect candidates for their job openings, while also helping job seekers find their dream jobs. We believe that the right employee can make all the difference in a company's success, which is why we strive to match our clients with the most qualified and talented candidates.
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Hiring since May 2024
10 opportunities posted
1 candidate hired
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