Community Outreach Manager – Campaigns & Case Support Job

Actively hiring
Community Outreach Manager – Campaigns & Case Support

Noida

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year
Experience
1-5 years
1-5 years experience
Apply By
1 Dec' 24
Posted few hours ago
Job

About the job

We are seeking a proactive and community-driven Community Outreach Manager to spearhead outreach efforts for our crowdfunding platform. This role will focus on building relationships with campaign creators, assisting them in navigating the platform, and ensuring that campaigns reach their full potential. The ideal candidate will act as both a strategic leader and a hands-on supporter for individuals and organizations running fundraising campaigns, while also fostering a network of contributors who are passionate about community causes.

Key Responsibilities:

1) Lead outreach initiatives to attract campaign creators, including individuals, non-profits, and small businesses, helping them launch successful fundraising campaigns.
2) Assist and guide campaign creators through the setup process, offering expertise on how to effectively structure and promote their campaigns.
3) Act as a point of contact for campaign creators, providing ongoing support, troubleshooting issues, and offering solutions to maximize campaign visibility and contributions.
4) Develop partnerships with influencers, community organizations, and advocacy groups to promote platform use and expand campaign reach.
5) Manage case support, resolving any challenges related to campaign progress, contributor interactions, or platform-related issues.
6) Design and implement community engagement strategies that encourage campaign contributions, sharing, and engagement from a wider audience.
7) Host workshops, webinars, and live Q&A sessions to educate the public about how to run successful campaigns and maximize the platform's potential.
8) Collaborate with marketing and communications teams to spotlight high-impact campaigns, sharing success stories and motivating new users to join the platform.
9) Analyze and report on campaign performance, offering feedback to campaign creators on how to improve results and reach fundraising goals.
10) Monitor platform activity to identify trends and provide insights on user behavior, campaign successes, and areas for platform improvement.
11) Stay informed about changes and trends in the crowdfunding and fundraising industries to ensure best practices are applied to outreach strategies.

Skill(s) required

Content Marketing Content Writing Digital Marketing Email Marketing Lead Generation Negotiation & Problem-solving Performance Management System Project Management Social Media Marketing Time Management

Who can apply

1. Candidates with minimum 1 years of experience.

Salary

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Number of openings

1

About Ritvi Innovations Private Limited

Ritvi Innovations Private Limited has been serving in the field of service and facilities for more than 10 years now. We have clients from different states and have excelled in providing services to our clients. Apart from facilities and services, Ritvi is also stepping into the field of IT.

We also have co-working spaces, and have good rapport as one of the best service providers under co-working!
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