Content & E-commerce Management Specialist Job

Key responsibilities:

1. Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities.
2. Optimise end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up.
Manage and maintain e-commerce platforms, including product listings, pricing, and inventory management.
3. Enhance customer experience by working closely with other departments, such as marketing, content, and customer service.
Your tasks
4. Conduct market research and analysis to identify potential prospects, conduct outreach, and build customer relationships to drive sales.
5, Analyse data and generate reports to track e-commerce performance, identify trends, and make data-driven recommendations for improvement.
6. Demonstrate our products with sales data to prospective clients, negotiate contracts, and close sales deals with stakeholders.
Collaborate with cross-functional teams, including development, marketing, and customer service, to execute online campaigns and promotions to attract leads.
7. Monitor customer feedback, reviews, and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.
8. Attend conferences, events, and trade shows to showcase our product and the retail sales team.

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