1. Process development: Establish a systematic approach to building new Help Hub pages within our Contentful CMS, ensuring consistency and efficiency across all content
2. Content creation: Develop clear, concise, and helpful written guides or scripts with the potential to create self-help videos
3. Translation: Utilize AI translation tools to accurately translate English content into French, German, and Italian, ensuring accuracy and alignment with our brand's tone of voice
4. Stakeholder collaboration: Partner with customer service, contributor care, sales, and marketing to collect, refine, and incorporate essential information into the Help Hub
5. Copywriting: Collaborate with the head of marketing to maintain brand consistency, tone of voice, and alignment with supporting marketing collateral
Alamy is a global e-commerce business that sells stock images, footage, live news, sports, and entertainment imagery to customers around the world with operations in India for the past 20 years. Alamy's parent company PA Media Group is a diverse portfolio of specialist media companies spanning news & information, data technology, and communications services.
