1. Respond promptly to inbound inquiries and leads via phone, email, and other communication channels
2. Design/curate hampers according to customer's preferences
3. Develop and maintain reports to track performances and identify areas for improvement
4. Provide styling knowledge and styling advice to customers to enhance their shopping experience
5. Build and maintain relationships with customers to encourage repeat business and foster brand loyalty
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)Negotiation & Problem-solving
Transforming the perception of gifting culture, BoxUp is a Bangalore-based gifting company founded in 2017. BoxUp is India's premier online gifting destination that makes it easy to send a thoughtful, personalized gift box to your loved ones. Our curated selection of gifts and boxes makes gifting convenient and hassle-free for corporates and wedding return favors. We are proud to work with some of the largest organizations. Some of our clients are Lamborghini, KPMG, Spotify, Flipkart, Livspace, Bigbasket, TEDx, NetApp, Onmobile, Synctactic.ai, Siemens, and Software AG. BoxUp has the goal of bringing to life a culture of celebration through gifting and turning every special day into a memorable one.
