1. Customer Engagement: Greet and interact with customers at the counter, understanding their needs and providing personalized service
2. Product Knowledge: Maintain in-depth knowledge of products and services, offering advice and recommendations to customers to help them make informed purchasing decisions
3. Sales Transactions: Process sales transactions accurately, handling cash, credit card payments, and providing receipts to customers
Inventory Management: Monitor stock levels at the counter, ensuring products are well-displayed and replenished as needed
4. Order Fulfillment: Assist customers with placing orders and ensure timely and accurate fulfillment, including coordinating with other departments if necessary
5. Customer Issue Resolution: Address customer inquiries, concerns, and complaints promptly and professionally, ensuring a positive shopping experience
6. Sales Targets: Work towards achieving individual and team sales targets, upselling and cross-selling products when appropriate
7. Promotions and Discounts: Inform customers about ongoing promotions, discounts, and loyalty programs to enhance sales
8. Visual Merchandising: Maintain an attractive and organized counter display, ensuring products are presented in a visually appealing manner
9. Reporting: Maintain records of daily sales, customer interactions, and stock levels, and provide regular reports to the store manager
Ayurvridhi, an ayurvedic brand, pioneered India's first oil-filled transparent capsule technology. The company derives its name from Sanskrit, 'Ayur' means life and 'vridhi' equates to growth. It has a strong online presence and caters to customers across India. The company looks forward to growing internationally while simultaneously expanding its offline reach.
