CRM Job

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Actively hiring

Greater Noida, Noida

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,50,000 ₹ 2,00,000 - 2,50,000 /year
Experience
1-2 years
1-2 years experience
Apply By
18 Nov' 24
Posted 3 weeks ago
Job

About the job

Key responsibilities:

1. Build relationships: Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty.
2. Manage customer accounts: Oversee customer accounts, handle inquiries, and address any issues or concerns to provide a smooth experience.
3. Understand customer needs: Gather and analyze customer feedback to understand their needs and preferences, and use this information to improve services or products.
4. Coordinate with teams: Work with other departments, like sales and marketing, to ensure that customer needs are met and that there's a consistent approach to customer care.
5. Monitor customer satisfaction: Track and measure customer satisfaction levels through surveys or feedback tools, and take action to address any areas of dissatisfaction.
6. Develop strategies: Create and implement strategies for improving customer engagement and retention, such as loyalty programs or personalized communications.
7. Resolve complaints: Handle and resolve any customer complaints or problems quickly and effectively to maintain a positive relationship.
8. Report and analyze: Provide regular reports on customer interactions, trends, and feedback to management, and analyze data to identify areas for improvement.

Skill(s) required

Client Relationship CRM
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

2. Those who are from or open to relocate to Greater Noida, Noida and neighboring cities

Other requirements

1. Looking for male candidate

Salary

Annual CTC: ₹ 2,00,000 - 2,50,000 /year

Perks

5 days a week Health Insurance

Number of openings

1

About Impresio Studio

We are a photography company located in Noida work PAN India and Internationally. Our main categories are wedding & pre-wedding shoot, maternity photoshoot, new born photoshoot, birthday & pre birthday shoot, corporate & events shoots etc. To know more visit us on www.theimpressio.com & www.theimpressio.in.
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Hiring since May 2023
73 opportunities posted
10 candidates hired
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