Customer Acquisition Executive Job

Job title: Customer Support Executive (night shift)
Job location: Kolkata (Salt Lake sector-5)

This is a full-time on-site role for a process associate at one of our client company, which is a global provider of high quality BPO services in the Health Care Industry. The process associate will be responsible for tasks related to business process outsourcing, customer service, communication, and utilizing analytical skills to support various functions within the organization. As a key member of our customer support team, you'll be responsible for delivering exceptional support to our customers.

Gross Salary: 18,000 to 19,000 per month (depending on experience)

Key Responsibilities:

1. Handle inbound calls related to US medical billing inquiries
2. Maintain excellent communication with clients and stakeholders in the US

Required skills:

1. Excellent communication skills in English
2. Strong problem-solving abilities and attention to detail
3. Ability to work in a fast-paced environment

Benefits:

1. Cab drop facility provided
2. Subsidized meals
3. Provident Fund (PF) and Employee State Insurance (ESI) available
4. Attendance allowance of 1,000 per month
5. Lucrative annual bonus up to 15,000

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