As a Customer Call Support Executive at BIGSTAR ECOM, you will be a vital part of our team, providing exceptional customer service to our valued clients. Your knowledge of MS Excel, along with your proficiency in spoken English and Hindi, will enable you to excel in this role.
We need someone who can join IMMEDIATELY.
Key Responsibilities:
1. Handle OUTGOING customer calls with professionalism and empathy.
2. Assist customers with inquiries, orders, and returns in a timely and efficient manner.
3. Utilize MS Excel to maintain accurate records of customer interactions and transactions.
4. Troubleshoot and resolve customer issues to ensure their satisfaction and loyalty.
5. Collaborate with other departments to address complex customer concerns.
6. Continuously strive to improve customer service processes and procedures.
7. Uphold the company's reputation for outstanding customer support.
If you are a customer-focused individual with excellent communication skills and a passion for helping others, we encourage you to apply for this exciting opportunity at BIGSTAR ECOM. Join us in delivering exceptional service and building lasting relationships with our customers.
Skill(s) required
English Proficiency (Spoken)Hindi Proficiency (Spoken)MS-Excel
BIGSTAR ECOM, the ultimate online destination for all things kitchen, home, and garden. At BIGSTAR ECOM, we believe in transforming everyday spaces into extraordinary environments. Our carefully curated selection of products ensures that every corner of your home, from the kitchen to the garden, exudes style, comfort, and functionality. We sell products online in our websites.
Our Mission:
To provide high-quality, innovative, and affordable products that enhance the beauty and utility of your living spaces. We are committed to delivering exceptional customer experiences by offering a diverse range of items that cater to various tastes and needs.
