Customer Care Executive Job

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Actively hiring
Customer Care Executive


Start date
Starts Immediately
₹ 4,00,000 - 6,00,000 ₹ 4,00,000 - 6,00,000 /year
1-2 years
1-2 years experience
Apply By
19 May' 24
Posted 3 weeks ago

About the job

Key responsibilities:

1 Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
2 Assist customers with product information, order placement, billing inquiries, and account management.
3 Troubleshoot and resolve customer issues and complaints with empathy and patience.
4 Escalate complex issues to the appropriate departments for further investigation and resolution.
5 Maintain accurate records of customer interactions and transactions.
6 Follow up with customers to ensure their concerns are resolved to their satisfaction.
7 Provide feedback to management on customer trends, issues, and suggestions for improvement.
8 Collaborate with cross-functional teams to improve overall customer experience.
9 Stay up-to-date on product knowledge and company policies to provide accurate information to customers.
10 Meet or exceed performance targets for customer satisfaction, response times, and resolution rates.

Skill(s) required

Accounting Effective Communication
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.


Annual CTC: ₹ 4,00,000 - 6,00,000 /year


5 days a week Health Insurance

Number of openings


About BDNT Labs Private Limited

BDNT LABS is a pioneering technology company based in Adilabad. As trailblazers in the tech industry, we continually push the boundaries to deliver cutting-edge solutions. We're currently seeking a seasoned architect to champion our software development endeavors.
Activity on Internshala
Hiring since September 2023
158 opportunities posted
25 candidates hired
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