Browse more jobs

Customer Care Representative (Voice Process)- Bangalore Job

Applications are closed for this job. Click here to browse more jobs.

Customer Care Representative (Voice Process)- Bangalore

Startek

Bangalore

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,64,000 - 2,94,000 ₹ 2,64,000 - 2,94,000 /year

Experience

1 year

1 year experience

Apply By

4 Apr' 24

Posted 3 weeks ago

Job

9 applicants

About the job

Key responsibilities:

1. Handle inbound calls of customers
2. Resolve the queries of the customers on the calls

Requirements:

1. Customer-centric candidates able to handle customers queries and respond on time
2. Ability to write professional emails

Skill(s) required

Client Relationship English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) Hindi Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Learn Digital Marketing

Learn Business Analytics

Who can apply

1. Candidates with minimum 1 years of experience.

2. Those who are from or open to relocate to Bangalore

Other requirements

1. Must be flexible to work in shifts & rotational offs

2. Must have basic knowledge of e-commerce

3. Ability to support customers on call

4. Must be excellent in English and Hindi

5. 1 year of BPO experience

Salary

Annual CTC: ₹ 2,64,000 - 2,94,000 /year

Number of openings

About Startek

Website

Startek is a leading global provider of technology-enabled business process outsourcing solutions. The company provides omnichannel customer experience management, back office, and technology services to corporations around the world across a range of industries.

Our vision: Bringing brands across the globe closer to their customers through memorable, personalized experiences.
Our mission: To effectively combine people, technology, and data to deliver customer experience excellence.

Activity on Internshala

Hiring since February 2024

35 opportunities posted