Customer Engagement Associate Job

We are a professional travel management company specializing in delivering business and leisure travel solutions for clients attending trade shows and expos worldwide, including key destinations such as China, Germany, France, Japan, and beyond.

Key Responsibilities:

1. Promptly communicate with clients to understand their requirements.
2. Take active follow-ups to maintain engagement.
3. Work with strong verbal and written communication skills.
4. A proactive and customer-focused mindset.
5. Manage multiple inquiries and prioritize tasks effectively.
6. Work with professional behavior and English-speaking skills.
7. Effectively pass leads to the operations team.

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